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Asked Questions

Do you have questions about New Direction Childcare and Learning Center and the programs we offer?  Explore our frequently asked questions to see if we have already answered a commonly asked question from parents.  If you do not find the answer to your question, click here and complete  our contact form to submit your unique question. 

  • What are your teacher qualifications?
    Our teaches currently hold degrees in B.S. in Education, B.S. in Psychology, Early Childhood Development Certificates, and Child Development Associate's degree.
  • What do I need to know before my child’s first day at your center?
    Below are the most common things parents need to know before their child’s first day at our learning center: Days/Hours of Operation Classroom Schedule Any Missing Documentation
  • Do you have a family referral program?
    Yes, we do offer a referral program. Please contact us to learn more about the benefits of referral someone to New Direction Childcare and Learning Center.
  • Can I stop by and visit my child?
    Yes, you may stop by at any time to visit your child.
  • What if my child has an allergy?
    If your child(ren) has allergies, we will request an Allergy Action Plan, which the parent/guardian and physician complete. Any prescribed medication or equipment is locked and stored. Information is posted to ProCare, where reports are generated and distributed to each class and cafeteria.
  • Which curriculum do you use? Is it state approved?
    Yes, our curriculum is state approve. New Direction Childcare and Learning Center utilizes the STREAMin³ Curriculum Model designed by The Center for Advanced Study of Teaching and Learning (CASTL) of the University of Virginia.
  • Do you have parent-teacher conferences?
    Yes, we have parent-teacher conferences, and your child's classroom teacher will notify you of upcoming meetings to allow time for schedule accommodations.
  • Do I need to pack meals for my child?
    New Direction Childcare and Learning Center provides a healthy and nutritious breakfast, lunch, and snack.
  • When is tuition due? What forms of payment do you accept? (
    Tuition is due by the close of business on Tuesday for the current week. We accept cash, check, credit card, online payment, and money order.
  • How do I enroll my child in your daycare?
    You can pre-enroll online if you are ready to start the process. We also have a complete enrollment process, which requires the completion of enrollment forms and documentation submission.
  • Do you take the children outdoors?
    Yes, we incorporate outdoor activities as part of our curriculum. Click Here to learn more about the activities offered at New Direction Childcare and Learning Center.
  • How do I get updates on my child?
    Our teachers provide a daily activity reports given at departure.
  • Is your building secure?
    Yes, we offer a very safe and secure experience for our students to ensure your peace of mind. We have security cameras at all entrances and inside our classrooms. Our check-in/check-out procedures are registered fingerprints to ensure each child's safety.

What Parents
Say About Us

I completely trust New Direction for my daughter's development. Since her first day attending New Direction, she has never cried during drop off, she always seems excited to go! There is obviously a very organized daily routine. I trust the staff. I can honestly say as a mom I’ve never had a concern, I believe she’s in good hands with New Direction.

Happy Parent

I am so thankful for this daycare. We moved here almost 3 years ago. When I found them they made my kids feel safe and welcome. I am beyond thankful for this place. Both my kids have loved going here. Kind, supportive, loving environment. Genuinely good people. They really care about the kids ❤

Miss E.B.



(357 Review) From Google


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